EVA Accreditation

We are delighted to announce that we have received our Electric Vehicle Approved (EVA) accreditation.

The Electric Vehicle Approved (EVA) scheme has been developed by the National Franchised Dealers Association (NFDA) to recognise retailers’ excellence in the electric vehicle sector. EVA is endorsed by the Government’s Office for Zero Emission Vehicles (OZEV) and Energy Saving Trust.

Following the success of EVA’s first year, which saw over one-hundred dealers obtain accredited status, the Government has renewed its co-sponsorship of the scheme.

The scheme encourages dealerships to further develop their ability in selling and servicing electric vehicles. It recognises dealers’ expertise in the electric vehicle sector and promotes industry standards for the benefit of the consumer.

Energy Saving Trust independently audits individual dealerships to verify that they meet a set of standards covering EV sales and aftersales. These include the customer qualification process, staff knowledge and training, EV demonstration and handover processes as well as availability of EV service bays and charge points on site.

Rob Hallett, Service Manager, commented: "We are delighted to receive our EVA accreditation. Customers can be reassured that at our deealership, they will receive the best advice and support when buying an electric vehicle."

• To gain the accreditation, our staff have undertaken intensive training.
• All colleagues must also show a solid understanding of all electric and hybrid model variants.
• Aftersales and technical staff have also received comprehensive training.
• Areas where our staff have demonstrated their knowledge include: charging an EV, different driving modes and their impacts, electric driving range and fuel consumption for plug-in hybrid electric vehicles (PHEV), guidance on servicing and maintenance of an EV etc.

An NFDA spokesperson said: "Congratulations to Waterton on receiving their EV accreditation recognising their expertise in the sector."